Tidal Wave Media Privacy Policy
Tidal Wave Media is committed to protecting your privacy.
This policy describes the ways that personally identifiable
and anonymous information about our online users and email
newsletter subscribers is gathered, our information sharing
practices, and how request changes.
Personally Identifiable Information We Collect.
We collect personally identifiable information when you provide
it to us, such as when you sign up for email newsletters,
become a client of ours, request a proposal, participate in surveys,
or otherwise communicate with us.
Transaction Information.
When you become a client for services with us,
we ask you to provide information related to each transaction,
including the amount of the transaction, a description of
the item(s) purchased, your name, address, phone number, email
address, and company information. We retain this information
for each of your transactions through our website. We also
collect the IP address of the computer or device you use when
completing the transaction in order to help detect possible
instances of unauthorized transactions.
Web Site Traffic Information.
Because of the way that World Wide Web communication standards
work, when you arrive at or leave the Tidal Wave Media website we automatically receive the Web address of the site
that you came from or are going to. We also collect information
on which pages of our Web site you visit while you are on
the Tidal Wave Media site, the type of browser you use and
the times you access our Web site. We use this information
only to try to understand our customers’ preferences
better and to manage the load on our servers, so as to improve
our service and your experience with us. We do not track the
Web sites that you visit before or after you leave the Tidal Wave
Media site.
Our Use of “Cookies”.
”Cookies” are small files of data that we send
to your computer to allow us to recognize you as client only
if you return to the Tidal Wave Media site using the same computer
and browser. We also use longer-lasting or "persistent"
cookies to service our client access program.
Customer Service Correspondence.
If you send us correspondence, including e-mails and faxes,
we retain such information in the records of your account.
We will also retain customer service correspondence and other
correspondence from Tidal Wave Media to you.
Internal Uses.
We use the information we collect about you in order 1)
to provide our services and process transactions, 2) to
provide customer service, and 3) to improve our products
and services.
We give access to individually identifiable information about
our users only to those employees who require it to fulfill
customer service requests.
Disclosure to Third Parties.
Tidal Wave Media will not sell, rent, or otherwise share any of your personally identifiable information to third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
- We share customer information only with the transaction gateway that facilitated the transaction. This sharing of information is necessary for the merchant to provide order fulfillment.
- We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers.
- We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms of Use.
- We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
- We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
- As with any other business, it is possible that Tidal Wave Media in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Tidal Wave Media, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.
Accessing and Changing Your Information.
As an email newsletter subscriber or client of ours you can make any desired changes to such information at any time by contacting Tidal Wave Media directly.
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